PRIVACY POLICY

Information We Collect

We may collect personal information from you when you use our website, complete forms, or communicate with us. This information may include your name, email address, phone number, company name, and any other details you choose to provide.

How We Use Your Information

We may use the information we collect in the following ways:

• To personalize your experience and respond to your individual needs

• To improve our website based on the feedback you provide

• To deliver customer service and ongoing support

• To send you emails regarding updates, promotions, or other relevant communications

Data Security

We implement a variety of security measures to protect your personal information when you submit, access, or interact with it on our platform. While no method of transmission over the internet is completely secure, we are committed to using commercially reasonable means to safeguard your data.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third-party service providers who assist us in operating our website, conducting our business, or serving you — provided that those parties agree to keep your information confidential.

Cookies

We may use cookies to enhance your experience on our website. Cookies are small files that a website or service provider transfers to your device through your web browser (with your permission). They allow the site's systems to recognize your browser and retain certain information to improve your experience on future visits. You may choose to disable cookies through your browser settings, though doing so may affect certain features of our website.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately upon being posted to this page. We encourage you to review this policy periodically. If we make material changes, we will provide prominent notice on this page so you are always informed about what information we collect, how we use it, and under what circumstances we may disclose it.

Text Messaging Policy

Charley Insurance may use the phone number you provide to send you text messages strictly related to insurance services. These communications may include, but are not limited to, quotes, policy reminders, account updates, billing notifications, and other essential service-related information.

Purpose: Text messages are used solely to support your insurance needs. We do not use SMS communications for marketing or promotional purposes.

Information Sharing: We do not sell, rent, or share your phone number or any other personal information with third parties for marketing or solicitation purposes.

Consent: By providing your phone number, you consent to receive service-related text messages from Charley Insurance. Your consent is not a condition of purchasing any product or service.

Message Frequency & Charges: The number of messages you receive may vary based on your account activity and services. Standard message and data rates may apply depending on your carrier.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message we send. For assistance, reply HELP or contact us directly at (888) 360-0006.

Charley Insurance Services, Inc. is an insurance producer licensed in California (License #6017682).